Privacy Policy

Honey Bel Hair ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, book an appointment, or receive our services. This policy applies to all clients, visitors, and users of our digital platforms and physical salon located in Fort Worth, Texas. We comply with all applicable federal and state privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and the California Consumer Privacy Act (CCPA) where applicable.

We collect several types of information: (1) Personal Information you provide directly — including your full name, email address, phone number, mailing address, date of birth, hair type and texture details, service preferences, and payment information when you book an appointment, fill out a contact or coupon form, or communicate with us.

1. 1Booking Information — including appointment dates, times, services requested, stylist preferences, deposit payments, and service history.
2. 2Automatically Collected Information — including IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, and interaction data collected through cookies, web beacons, and similar technologies.
3. 3Communication Records — including the content of messages, emails, or phone calls you send to us, which we may retain for quality assurance and dispute resolution purposes.

We use your personal information for the following purposes: to schedule, confirm, and manage your appointments; to provide and improve our braiding and styling services; to send appointment confirmations, reminders, and follow-up communications via SMS, email, or phone; to process payments and manage deposits; to respond to your inquiries and provide customer support; to send promotional offers, discounts, and newsletters (only if you have explicitly opted in); to personalize your experience and recommend services based on your preferences; to maintain service records and history for quality and consistency; to comply with legal obligations and protect against fraud; to analyze website traffic and user behavior to improve our digital platforms; and to send important notices about changes to our services, policies, or terms.

We process your personal information under the following legal bases: (1) Consent — when you provide information voluntarily, such as filling out a form or opting into marketing.

1. 1Contract Performance — when processing is necessary to fulfill our obligations under a booking or service agreement.
2. 2Legal Obligation — when we are required to process data to comply with applicable laws, regulations, or court orders.
3. 3Legitimate Interests — when processing is necessary for our legitimate business operations, such as maintaining service quality, preventing fraud, and ensuring security.

You may withdraw your consent at any time by contacting us at admin@honeybelhair.co.

We do not sell, rent, or trade your personal information to any third party. We may share your information in the following limited circumstances: (1) Service Providers — we share information with trusted third-party vendors who assist us in operating our business, including booking platform providers, payment processors, email and SMS marketing platforms, analytics providers, and customer relationship management systems. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

1. 1Legal Compliance — we may disclose information when required by law, court order, subpoena, or government regulation.
2. 2Business Transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred subject to the same privacy protections.
3. 3Health and Safety — we may disclose information if we believe it is necessary to protect the health, safety, or rights of you or others.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Client booking and service records are retained for a minimum of 7 years for tax and legal compliance purposes. Marketing consent records are retained until you withdraw consent. Website analytics data is retained for up to 26 months. Payment records are retained in accordance with financial regulations. You may request deletion of your personal information at any time, subject to our legal obligations to retain certain records.

We implement industry-standard technical, administrative, and physical safeguards to protect your personal information. These measures include: SSL/TLS encryption for all data transmitted between your device and our servers; secure, access-controlled storage for payment and personal data; regular security audits and vulnerability assessments; employee training on data privacy and security protocols; restricted access to personal information on a need-to-know basis; and incident response procedures for potential data breaches. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws.

Depending on your state of residence, you may have the following rights regarding your personal information: (1) Right to Know — request disclosure of the categories and specific pieces of personal information we collect.

1. 1Right to Access — request a copy of your personal information.
2. 2Right to Correct — request correction of inaccurate or incomplete information.
3. 3Right to Delete — request deletion of your personal information, subject to legal retention requirements.
4. 4Right to Data Portability — request your information in a structured, machine-readable format.
5. 5Right to Opt Out — opt out of the sale or sharing of your personal information and limit the use of sensitive personal information.
6. 6Right to Withdraw Consent — withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at admin@honeybelhair.co or (945) 300-4568. We will respond within 45 days of receiving your request.

Our services are available to clients of all ages, including children receiving braiding services. However, we do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. When a parent or guardian books a service for a child, we collect the parent or guardian's contact information and the child's hair and service details only for the purpose of providing the service. Parents or guardians may review, correct, or request deletion of their child's information by contacting us at admin@honeybelhair.co. If you believe we have collected information from a child under 13 without parental consent, please contact us immediately so we can investigate and take appropriate action.

Our website and services are primarily directed to clients in the Fort Worth, Texas area and the United States. If you access our website from outside the United States, your information will be transferred to and processed in the United States. By using our website, you consent to this transfer. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy, regardless of your location.

Our website may contain links to third-party websites, social media platforms, and embedded services (such as Google Maps, booking widgets, and review widgets). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. When you interact with embedded third-party widgets, your information may be collected by those third parties in accordance with their own privacy policies.

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and serve relevant content. Detailed information about the specific cookies we use and how to manage them is available in our Cookie Policy. You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date at the top. For significant changes, we may also send a notification via email or display a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods: Email: admin@honeybelhair.co; Phone: (945) 300-4568; Mail: Honey Bel Hair, Fort Worth, TX. We are committed to resolving any privacy-related concerns promptly and transparently.