Salon Coordinator

Monday–Saturday, 7:00 AM – 7:00 PM. Full-time: 5 days per week with one rotating day off. Must be available Saturdays.

Hourly: $16–$20/hour based on experience, plus performance bonuses and tips.

What You'll Do

• Manage the Booksy booking calendar: schedule appointments, handle reschedules and cancellations, and optimize stylist columns to minimize gaps
• Respond to client inquiries via phone, text, email, and social media DMs in a timely, professional, and friendly manner
• Greet every client upon arrival, check them in, and manage the waiting experience to minimize perceived wait times
• Process payments, deposits, and tips accurately using our point-of-sale system
• Maintain front-of-house cleanliness: reception area, waiting area, restroom checks, and beverage station
• Stock and organize front-of-house supplies: products, retail displays, client amenities, and cleaning supplies
• Coordinate stylist schedules, breaks, and client flow to keep the salon running efficiently
• Handle client feedback, concerns, and complaints with empathy and professionalism, escalating to management when needed
• Manage retail product inventory, restocking, and display merchandising
• Support social media content creation by capturing before/after photos and salon moments

What We're Looking For

• 2+ years of customer service, front desk, or salon coordination experience
• Strong organizational and multitasking skills with attention to detail
• Friendly, warm, and professional demeanor — both in-person and on the phone
• Comfortable with booking software (Booksy experience is a strong plus) and point-of-sale systems
• Reliable, punctual, and able to maintain composure during busy periods
• Basic social media literacy (Instagram, Facebook) for client communication and content support